You will of course be given ample opportunity to consider your purchase. You can return your order to us free of charge using our return form. Please ensure your return meets the following conditions:
- Returns can be sent up to 90 days after receiving your order.
- Return your products in an undamaged package (preferably the original shipping box).
- For products which are damaged or show signs of use, we retain the right to refuse the return or to charge for the damage.
- Please also return the gift to us if you return the entire order. If not, we will charge the purchase amount of the gift when purchasing, with the amount to be returned.
- Tip: always keep the shipping confirmation until your return has been fully processed.
After your return shipment has been delivered to us, we will repay the purchase amount as quickly as possible via your original payment method. It can take up to 14 days before your repayment is fully processed after receipt. If the purchase amount after this period has still not reached your account, we will be happy to help you further using your order number and shipping confirmation.
